Legal notice – General Conditions of Use

Legal notice – General Conditions of Use

The purpose of these General Conditions is to regulate the conditions of use of the Website (hereinafter, “the web”), whose owner is PEÑALBA LA VERDE, S.L., (hereinafter, BODEGAS VIZAR ), with CIF B47364922, address at Avda. Ramon Pradera, 14, 47001, Valladolid and registered in the Mercantile Registry of Valladolid, volume 918, page 201, page number VA-6681 and with whom you can contact through from and by phone 983682690.

1. Conditions of access.

The purpose of this website is to provide information about our services and activities. Its use implies full acceptance by the User of these conditions, so if you do not agree with their content, you must refrain from using the website, as well as the services offered on it. BODEGAS VIZAR reserves the right to make the modifications it deems appropriate, being able to modify, delete or include, without prior notice, new contents and/or services, as well as the way in which they appear presented and located and the conditions of use of the Web.

The User accepts that the access and use of the website and the contents included in it take place freely and consciously, under the sole responsibility of the User, and consequently undertakes to:

Do not use the website to carry out activities contrary to the law, morality, public order, in general, and make a lawful and honest use in accordance with these General Conditions, as well as refrain from performing any act that could damage, disable, overload or deteriorate the website and/or prevent the normal use and use by the rest of the
Do not manipulate or alter any content on the web without the express written consent of its owner. Any alteration, modification or manipulation without the consent of its owner, exempts its owner from any responsibility.
Do not reproduce, copy, distribute, publicly communicate, transform or modify the contents, unless you have the mandatory authorization of the owner of the corresponding rights or it is legally permitted; as well as deleting, evading or manipulating the Copyright and other data identifying the rights of BODEGAS VIZAR or its owners incorporated into the contents, as well as the technical protection devices, or any information mechanisms that may contain those reviewed.
Do not introduce or disseminate on the web, data programs (viruses or any type of harmful software) likely to cause damage to the
BODEGAS VIZAR does not guarantee the availability and continuity of the website nor is it responsible for any damages and losses that may occur, nor for technical defects, including viruses or other harmful elements, whatever their nature, derived from the use of information and the materials contained in the web.

2. Use of Cookies

In order to provide a better service, BODEGAS VIZAR may store small information files called cookies on the User’s computer, used for the proper functioning of some of the services offered, as well as to compile usage statistics, diagnose problems in the web, and for the administration of some of the services offered. To limit or restrict the admission of cookies on your computer, the User can configure your browser for this purpose. For more information, please visit our cookie policy.

3. Responsibilities.

The User will be liable for damages of any kind that BODEGAS VIZAR or any third party may suffer as a result of breaching any of the obligations to which they are subjected by these General Conditions.

BODEGAS VIZAR does not assume any responsibility or carry out any control over the possible hyperlinks that the website contains to contents external to it; however, it will remove those links that include illegal content as soon as it is able to know.

4. Intellectual and Industrial Property.

The User acknowledges that all the contents of the web and, specifically, all the information and materials, the structure, selection, arrangement and provision of its contents, programs and development of applications used in relation to them, are protected by rights of intellectual and industrial property owned by the owner of the website or, where appropriate, by third parties.

In no case will access to them or their use by the User imply any type of resignation, transmission or total or partial assignment of said rights, nor does it confer any right of use, alteration, exploitation, reproduction, distribution or public communication of said rights. content without the prior and express authorization specifically granted for this purpose by BODEGAS VIZAR or the third party owner of the rights.

you affected.

BODEGAS VIZAR is the owner of the elements that make up the graphic design of its website, the menus, navigation buttons, the code, the texts, images, textures, graphics and any other content of the website or, in other cases, has the corresponding authorization for the use of said elements.

All trademarks, trade names or distinctive signs shown on this page are the property of BODEGAS VIZAR and/or third-party companies. It is prohibited to use or download them permanently, copy or distribute them by any means without the mandatory consent of their owner.

In the event that any User or a third party considers that any of the contents has been entered on the website in violation of their Intellectual or Industrial Property rights, they must send a notification to BODEGAS VIZAR, identifying themselves and the owner of the rights of intellectual or industrial property allegedly infringed, providing title or accreditation of the representation of the aforementioned rights.

5. Data protection.

For information about the use of your data, see our Privacy Policy.

6. General contracting conditions.

6.1 Purchase procedure.
To purchase the products offered on the web there are two options:

The buyer can proceed to register the user on the web, in which he must indicate his personal data, so that we can fully process the order and that he can make subsequent orders without having to enter his data again.
Purchase as a guest, without the need to register on our page
In both options the following information will be requested from the buyer:

Full name
Telephone contact
DNI or CIF (optional)
Card Number
The treatment of the personal data that you provide us will be in accordance with the provisions of the Privacy Policy of our website, the User agreeing to provide this information truthfully and completely.

BODEGAS VIZAR reserves the right to modify the commercial offer presented on the web (relating to products, services, prices, promotions and other conditions) at any time.

BODEGAS VIZAR will make all efforts within its means to offer the information contained on the web truthfully and without typographical errors. In the event that at any time an error of this type occurs, it will be corrected immediately. If, there being a typographical error in any of the information referring to our products, a customer has made a purchase decision based on said error, BODEGAS VIZAR will notify the customer of said error, with the customer having the right to cancel their purchase at no cost. on their part or adhere to the newly communicated conditions and/or price.

The exhibited photographs are merely indicative and not contractual, and there may be variations.

6.2 Prices and method of payment.
The prices indicated on the website include Value Added Tax (VAT) and are expressed in Euros.

The products purchased must be paid for by means of one of the formulas that BODEGAS VIZAR makes available to the client, specifically:

Bank transfer when expressly requested.
Bank card through the CECABANK payment gateway.
Visa and MasterCard have developed a secure payment system in an SSL Internet environment. The Secure Electronic Commerce system is based on the card issuer (bank or savings bank) identifying the card holder before authorizing payment over the Internet. BODEGAS VIZAR adheres to this security protocol, so once the product to be purchased is selected and your card number is entered, a window opens with the issuing entity requesting your identification.

Your card details and your password are protected by this security system from the moment they are entered. This window is out of the control of BODEGAS VIZAR, being the responsibility of its Issuer any incident that may arise with it, having to contact your entity if you find yourself in this hypothetical case.

6.3 Form and cost of shipment.
In principle, all the products described in our online store will be available, except those that are shown as “not available” in the product file. In the event that a product is out of stock at the time you place your order, and we have not been able to update this information on the web, we will contact you as soon as possible to offer you a similar product or a refund. the corresponding amount.

When dealing with various warehouses of origin and in the case of orders for several items, these may be sent in different packages, at no additional cost, with the aim of minimizing their delivery time.

Bills shipping:

Standard: in peninsular shipments there are no shipping costs.
Delivery term:

Peninsula: 48/72 hours from the business day following the purchase of the product.

However, the term is approximate since it depends on the parcel company. If eventualities occur such as, for example, a break in the production chain, the term will be longer. In this type of situation, BODEGAS VIZAR will inform the client by email.

6.4 Guarantee of the products.
The client must inform BODEGAS VIZAR of the lack of conformity within 48/72 hours from when he became aware of it.

Excluded from the guarantee are deficiencies caused by negligence, blows, improper use or manipulation, unsuitable tension when appropriate, or materials subjected to wear due to normal use.

When the use of the guarantee is justified, the replacement of the article, reduction or return will be chosen, in the legally established terms.

The guarantee will lose its value in cases where:

Modify, alter or replace some of the data on it or on the purchase invoice.
If both the identification number and the guaranteed device itself are tampered with or repaired without the knowledge of the Technical Service.
If you lack the purchase invoice.
If the necessary repair is not covered by the guarantee, under the established terms, the client must bear the costs of both repair and shipping.

6.5. Right of withdrawal.
In accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, the buyer has a period of 14 calendar days, counted from the receipt of the product, to withdraw from the contract without the need to indicate the reasons. It is an essential requirement that both the packaging and the product are in perfect condition, have not been tampered with, do not present defects or deterioration due to external events or other circumstances that lead to the impairment of the product, especially the opening of the container.

We remind the client of the legal obligation of the recipient (Article 366-Commercial Code), to verify the merchandise at the time of delivery, and in case of visible defects, never sign the merchandise as compliant without making a written reservation on the delivery note. of the carrier as an immediate claim. In this case, he must keep the merchandise until it is collected and, in case of hidden damage inside the package, make the claim within 24 hours. following delivery, contacting BODEGAS VIZAR. Claims made later will not be valid. If the merchandise has been damaged during transport to the point of being useless, the recipient is not obliged to accept it, and in case of rejecting it, they must immediately inform BODEGAS VIZAR.

To exercise their right of withdrawal, the client must contact BODEGAS VIZAR, through the address or by telephone 983682690, providing their name, address, product purchased and date of receipt, which, if applicable, , and after verifying that the good has not suffered damage, the refund of the amount paid for the product and shipping costs will be made. If you prefer, you can use the withdrawal form provided on this website.

The returned order must be delivered together with the delivery note and, if applicable, the invoice issued to BODEGAS VIZAR. The expenses derived from the return will be borne by the buyer, as established by the regulations.

7. Confidentiality.

All information that either party communicates or provides to the other or to which either of them has access, will be considered confidential and may not be disclosed, displayed, reproduced, copied, discussed with third parties, or used by any of the parties for personal purposes. alien to those who motivated their communication.

8. Applicable Law and Jurisdiction.

These General Conditions will be governed by the provisions of Spanish law. For any issues that may arise between the parties in relation to the interpretation and execution of this document, both parties expressly agree and waive any other jurisdiction that may correspond to them, to the jurisdiction of the Courts and Tribunals of Valladolid, except in the in the case of consumers, in which case they will be those corresponding to their domicile.

Online dispute resolution:

Pursuant to Art. 14.1 of Regulation (EU) 524/2013, the European Commission has a platform for out-of-court online dispute resolution available to consumers. You can access it through the following link: Consumers can submit their claims through this platformma.

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